Privacy Policy

Last updated: August 16, 2025

What We Collect

We collect information you provide directly to us and information automatically collected when you use w8mate:

Account Information

  • Name and email address
  • Profile information (age, gender, height, weight)
  • Fitness goals and preferences
  • Account credentials

Training & Nutrition Data

  • Workout logs and exercise history
  • Meal logs and nutritional information
  • Progress photos (if you choose to upload them)
  • Body measurements and weight tracking
  • Custom workout and meal plans you create

Technical Information

  • Device information (type, operating system, app version)
  • Usage data (features used, interaction patterns)
  • Log data (timestamps, error reports)
  • Approximate location (if you grant permission) for local gym recommendations

Why We Collect

We use the information we collect to:

Operate & Improve the Service

  • Provide personalized workout and nutrition recommendations
  • Track your progress and generate insights
  • Improve our AI algorithms and app features
  • Provide customer support

Service Communications

  • Send important account and service updates
  • Respond to your requests and inquiries
  • Send security alerts and notifications

Product Updates (With Consent)

  • Send newsletters about new features and fitness tips
  • Provide personalized recommendations
  • Share relevant promotions (you can opt-out anytime)

Security & Legal

  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Protect the rights and safety of our users

Data Sharing

We do not sell your personal information. We may share your information only in these circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating the Service (e.g., cloud hosting, payment processing, analytics). These providers are contractually obligated to protect your information and can only use it to perform services on our behalf.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect rights, property, or safety.

Business Transfers

If w8mate is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Aggregated Data

We may share aggregated, de-identified information that cannot reasonably be used to identify you for research, marketing, or other purposes.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Specifically:

  • Account information: Retained while your account is active
  • Workout and nutrition data: Retained to show your progress history
  • Deleted account data: Removed within 90 days of account deletion
  • Legal compliance: Some data may be retained longer if required by law

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access & Portability

You can access your personal information through the app settings and export your data in a machine-readable format.

Correction

You can update or correct your information directly in the app or by contacting us.

Deletion

You can request deletion of your account and personal information. Note that some information may be retained as required by law or for legitimate business purposes.

Opt-Out

You can opt-out of marketing communications at any time through app settings or by clicking the unsubscribe link in emails.

Regional Rights

If you are in the EU/EEA, California, or other regions with specific privacy laws, you may have additional rights such as objecting to processing, restricting processing, or filing complaints with supervisory authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

w8mate is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email or in-app notification.

Contact

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: weightsmatesofficial+privacy@gmail.com

Data Protection Officer: weightsmatesofficial+dpo@gmail.com